1897 Palm Beach Lakes Blvd., Suite 213, West Palm Beach, FL 33409

(561) 478-8788

(800) 334-5140

 

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UNS - United Nursing Services

1897 Palm Beach Lakes Blvd., #213
West Palm Beach, FL 33409
Phone: (561) 478-8788
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Home Health Care Client Testimonials

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To Whom It May Concern,

Mrs. Esme M. (Chrissy) cared for Audrey (my step mother) (92) in November and December 2015. Chrissy has a unique gift in understanding human nature at the most critical moments in one's life.

 

Despite Audrey's incapacitation and total dependence, Chrissy made her feel independent in her last days. In the most compassionate, loving way, Chrissy innately understood Audrey's love of her flowers, dishes, clothes, vases and other objects that created so many memories in her life. With unending patience, each dish was cherished and discussed before choosing the right one for the next meal. And then with a chefs expertise, Chrissy would deliver small bites of various foods to encourage Audrey's appetite. If ever, more is less, it is when you could see this perfect tray with a flower surrounded by small delicate dishes with just two pieces of banana, a few bites of meat and another plate of veggies and a touch of dessert and/or fruit.

 

Chrissy was ever vigilant of Audrey's needs both physical and emotional. During her last weeks, Audrey was extremely agitated. Chrissy assisted Audrey but also me in trying to bring calm to the various situations. She had a unique way of "flowing with the current crisis of the moment" and yet set some boundaries to encourage Audrey emotionally back to a safe space in her mind. Her gentleness, her sincere love and her skilled experience have no price. She is quite an extraordinary person.

 

Chrissy's commitment was timeless. She never took a day off during this period. Audrey trusted and relied on her totally. There were many nights, Chrissy got up to assist the Hospice person and/or caregiver. On every occasion, her presence brought calm to the situation so Audrey would feel safe again.

 

And then, Chrissy was also my greatest supporter and friend. She had an innate understanding of how I was feeling during these chaotic last few months. She always listened to me in an un-judging way, supported me and shared her wisdom quietly. I will always be grateful to her. I have not met another more compassionate, loving, kind, gentle person in this world.

 

If by chance, Chrissy comes to assist a relative of yours in their time of need, feel honored. She is truly an exceptional person with many special gifts.

 

Sincerely,

J. O'Meara

 

Dear Tammy, Amy, Jennifer and Shirley,

I would like to thank you for all your support over the past 5 months. You provided great assistance as we tried to assist Audrey from hospital to rehabilitation, home and back again. You showed compassion and understanding of the situation. Your philosophy of what I will call "no harm, no foul" in case the personalities did not match made life much easier.

 

I have attached two letters of recommendation for Chrissy M. and Guerda G.s file. I asked their permission before forwarding these to you. I would also like to acknowledge S. Augusta who really "got Audrey" and the situation immediately. Her ability to step in and take control in a compassionate, loving, professional way will always be remembered by me. We really needed someone with her special expertise at that moment in time. I am also grateful for your team knowing we needed a very experienced person to help us through a very challenging time.

 

I will always be grateful to Nikeisha M.. She was unique in her ability to develop a close friendship with Audrey early on in her illness. She challenged Audrey when it was appropriate and encouraged her along always with a smile and great laugh. Whether we were in the ICU, rehabilitation or home, Nikeisha was resourceful in making things work to Audrey's advantage. She did not hesitate to take the initiative to "get soup" if Audrey was not eating. She also assisted in bringing Audrey's concerns to the medical staff when Audrey was not capable of expressing it. While she studied during down times, Nikeisha dropped the book in an instant if Audrey needed anything. She was extremely attentive and responsible. I wish her well in her future. She also was one of the few people that kept good medical logs of what was happening (blood pressure, weight etc.), discussion with MDs as I was not always there. Eventually, I had a notebook so we had a record from person to person.

 

Marina B. was the perfect person early on in Audrey's recovery from the first "procedure". Marina challenged Audrey to get outside and get fresh air. She would encourage her to walk and get out of bed. She had a very good sense of Audrey's capabilities in asking just enough! There was no other personal assistant that provided Audrey better personal care. From cutting her hair to giving her the best bed or shower spa treatment. She was committed to making Audrey feel beautiful every day. When you are sick, this makes all the difference in the world. Marina came ready to work with a lot of energy. She always put forth 100% effort. And she showed personal concern for Audrey and her well¬being.

 

Thank you for all your support. I will recommend United Nursing Services to others.

Sincerely,

J. O'Meara

 

 

To Whom It May Concern,

Guerda G. cared for Audrey (my step mother, age 92) for over five months. There were periods of time in the rehabilitation center and other periods of time at home between hospital "procedures" for her heart. Guerda would arrive from 7pm to 7am steadily from Sunday thru Thursday wherever we were located. She was always ready to take charge of the night. There was not one night that she was late. She "covered" for many of her co-workers who had difficulty showing up on time in the morning without comment-a total professional.

 

Guerda would arrive with unmatched enthusiasm and encouragement. She came to "work" ¬not to sit or study. It might have started with a wheelchair ride to see the ducks or just get outside by the pond for some fresh air. It was always followed by a nice wash up period and skin care (lot of lotion) with massaging gentleness. We could all wish "our skin" was as soft as Audrey's! Audrey said, Guerda never said "no" to anything. When she needed her back rubbed so she could fall asleep, Guerda was there. When she needed to talk, Guerda was listening. If she had to go to the bathroom,10x at night, Guerda enthusiastically assisted as though it was the first time. Audrey told me on several occasions that Guerda was so wonderful because she met her every need with love and warmth. She never made her feel that it was an imposition. This is dedication to a client!

 

When Audrey came home for her last weeks, Guerda was there to provide her emotional support during a time when Audrey was extremely agitated. Guerda had an innate sense through many years of experience on how to handle each and every situation. Because of her expertise, Audrey would calm down and be at peace. Audrey trusted Guerda completely.

 

Guerda always showed tremendous respect for Audrey. Despite many long hours in the night, if the TV light bothered Audrey, it was turned off. On some occasions, Guerda would have to listen to the same piano music over and over, it did not matter! I never remember Guerda being on the phone during her work hours (like many others). Guerda was always totally there

for Audrey.

 

In my mind, it takes a great deal of discipline and maturity to be so dedicated when it is the middle of the night. I never walked in when Guerda was not totally attentive to Audrey whether it was 11pm or 3am. She had her eyes focused on every move Audrey made. She was unique among the many people that crossed Audrey's path over the last six months of her life.

 

I will always be grateful to Guerda (as Audrey was). She is very experienced, compassionate, kind and gentle. In the end though, you can trust that when you leave her alone with your loved one in the middle of the night, night after night, Guerda will be totally committed. She will become your best friend in caring for your loved one.

 

Sincerely,

J. O'Meara

 

 

 

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